Amsterdam, 24 March 2020

Multi has been providing safe places for our customers to connect with our tenants for 38 years. In these extraordinary times, in which the outbreak of COVID-19 is having an unprecedented impact on our daily lives, we are fully committed to doing our utmost to continue to help and support our people, our tenants, their customers and society as a whole. We need to act as one community and do everything in our power to resolve this situation together.

Our sympathy goes out to all people who are directly affected by this disease. We cannot express how much we appreciate and value the hard work of all the professionals who are fighting on the frontline of the coronavirus, whether these are professionals in healthcare, emergency services, food supply, logistics, education, childcare or other essential professional groups.

Even before the first cases of the coronavirus have occurred in Europe, we have put in place a series of measures aimed at minimising the impact of the current outbreak on our employees, customers, partners and our business operations. In doing so, we are strictly adhering to the latest guidance, advice, and best practice from the governments and competent authorities in the regions in which we operate and the World Health Organization (WHO).

Multi has a comprehensive business continuity plan in place, which is reviewed and updated regularly by our cross-organisational Crisis Management Team. This team is closely monitoring the rapidly evolving situation, is keeping all stakeholders up to date about developments and is coordinating our response across our portfolio. Through our Europe-wide network we can analyse many valuable experiences and different approaches to deal with the crisis situation and implement country-specific solutions.

We will continue to monitor the situation and take additional measures if needed. Our priority is, and will remain, the health and wellbeing of our colleagues, customers, and partners.

Take good care of yourself and each other.


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